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Complaints Policy

Enviro Windows & Conservatories (UK) Ltd Complaints Policy

At Enviro Windows and Conservatories (UK) Ltd, we pride ourselves on being a family-run business who provides our customers with the highest level of service at all times.

Our commitment to you is that to make your installation go as smoothly as possible by providing you with the highest quality products and materials. However, we understand that occasionally things can go wrong. If you are not satisfied with any aspect of Enviro Windows &Conservatories (UK) Ltd.’s services then please contact us as soon as possible at Customer Care who will address any concerns you may have:

1. Contact Enviros phoneline on: 0141 435 3253
2. Email us at: sales@envirowindowsanddoors.co.uk
3. Address: Enviro Windows & Conservatories (UK) Ltd
1 Rutherford Court
Clydebank Business Park
Clydebank
G81 2QP
4. Financial Ombudsman Service:

The Financial Ombudsman Service can look into complaints although you must contact them WITHIN 6 MONTHS of the date of our final response letter.
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Further information can be obtained from the Financial Ombudsman Services website at www.financial-ombudsman.org.uk

Our customers love the quality of our products and levels of customer service we offer. Why not call us on 0141 435 3235 or click here for a free hassle-free quotation?